What areas do Painted London cover?

We are based in East Sheen SW14 and serve South West London and beyond. See our Locations for further details.

What work do you do?

We are professional Painters and decorators. We specialise in Paint application Wallpaper hanging and woodwork repairs both interior and exterior and hand painted Kitchen cabinets.

Will you undertake work that is covered by our insurance?

Yes we will undertake insurance work however our contract is always directly with you the client and not your insurance company and our payment terms still stand.

How does Painted London protect furniture and floors?

We use waterproof butyl drop cloths to cover and protect furniture. We use Packexe or Hippo self-adhesive low-slip film to protect carpets. For hard floors, we use Hippo/Packexe fleece, Trimaco XBoard or Corex sheets (dependant on the type of project). We protect surfaces with Tesa 'Tape and Drape' light-weight polythene sheeting. We use ground sheets to protect the ground when working on exterior decorating projects. 

Do you charge for estimates?

No estimates are free and at your convenience. You can book one here.

I've had a cheaper quote. Can you match it?

No, our price reflects the quality of our workmanship product knowledge, expertise and the years it has taken to get to there, our customer service is second to non and we give a two year guarantee on our work, yes we would always advise that you get three separate estimates for your project however we will not be matching the cheapest.

Do you have references from previous customers?

Yes.

All of the testimonials we've received from our customers are posted on our Recommendations page. Upon request, we can also provide contact details of previous customers so you can contact them directly.

Can I see examples of your previous work?

Yes. We regularly update our portfolio, pinterest and instagram with images of recent work. 

Also this website itself is part of our gallery and every background image you see is a Painted London project.

Does David do all the work himself?

As we run multiple jobs, it is not always possible for David to do every job himself. Other team leaders may be assigned to your project and this will explained when your booking is confirmed. All team leaders are fully qualified experienced painter and decorators and all staff have been DBS (formerly CRB) checked. We also have supervised apprentices that assist on projects. David will usually be there on the first day of every project to introduce his team and will always sign-off the work at completion.

Will the work be disruptive?

Yes. Painting and decorating like any other home improvement work is necessarily disruptive and will create mess. However, we do everything we can to keep this to a minimum and for kitchen re decoration we will always leave access to the fridge, cooker and sink at the end of everyday.

What size projects do you do?

We will consider all jobs as long as they are re decoration jobs. Some jobs are too small for us and in addition, we do not do "touch-up" jobs of other peoples work. We will always be honest with you and won't want to waste your time or our's if we are not the best company for your project.

If you are looking for a cheap job then specialist painter and decorators like us is not what you need.

Do you remove waste generated during the work?

We bag up any waste we have generated on a project and can either leave this for the client to dispose of or as a licenced waste carriers take it away ourselves upon completion of the work. There is an minimum charge of £41 for this service. 

Does David train all the staff himself?

Yes. All staff however experienced are trained in the "Painted London way" and complete our in house company training plan. We use independent, thoroughly assessed private training providers whenever we require. This ensures that the quality of the work, customer service and standards are consistent throughout the company.  

Do you provide all the tools and equipment for a job?

Yes.

Will you use any brand of paint?

No. We will only use high quality materials so that we can guarantee the standard of finish. We will never use off the shelf DIY paints nor will we use an old tin of paint that has been in your shed/storage cupboard for years.

How do I secure a booking?

Once you have received your quote and you're happy to go ahead, simply let us know by telephone/email and we will book your project in the diary at a time convenient to you.

We require a 20% deposit to secure the dates in the diary (we are always flexible should you need to alter the date later on) and the balance paid upon satisfactory completion.

For jobs expected to take more than one working week Monday-Friday, Payment terms are as above with interim payments of 20% billed weekly until the final 20% which is billed upon satisfactory completion.

We usually need 3-months' notice for new projects (not withstanding cancellations/postponements).

Why do I need to pay a deposit?

The deposit secures the booking in our schedule and demonstrates a mutual commitment to the project. We have several costs prior to a project (eg: materials, scaffolding/equipment hire if required) and the deposit helps towards those.